When you are just trying to feed your family, that is a pretty scary prospect. That said, as more and more people are beginning to realize, coupons can be a great way to save money on food.
December 11, at 7: So I attempt to get the contact info for CS to simply pay them more so I can have my book in a reasonable amount of time. I restart my computer and try again…finally after about 6 or 7 tries I manage to click on the phone contact tab in the split second before the crash message pops up and get the magical number.
I tell him that the shipping is sub-par and I want to pay for standard shipping to get the book this week.
Apparently he had about as much power to cancel or change the order as I do which is to say he had none. It seems convenient that their CS contact page crashes right around the holiday shopping season, but I am probably just being a conspiracy theorist. At least they can say their phone number is posted now…right?
If you want a real CS champ, goto newegg. They have knock you out of your socks amazing CS and shipping. If only all internet vendors could be like them… December 11, at 7: After asking repeatedly to speak with someone, the lady on the phone hung up on me. So I find myself here, looking for another number to contact Amazon.
December 13, at 8: I found you guys. What a great site! Thanks so much for saving me time!!! I ordered two books and opted to pay via check. After a couple of weeks, I hear nothing in regards to my order, so I call today.
The customer service guy insisted repeatedly that Amazon had not received the check. However, I have a copy of the cashed check right in my face, as provided by my bank, which shows exactly when Amazon deposited the check and endorsed it to their Wells Fargo account.
Does Amazon care about its business? Anyone know how I can actually mail something to the billing department?
December 13, at I ordered some books with one-day delivery at a significant additional cost. However, the delivery estimate is for Monday. I tried finding their customer service number, but of course, the site crashed 5 times. When I finally got their number, the customer service rep who I could barely understand just told me to call back tomorrow.
Okay, so I asked him when this meeting would end so I could speak to someone else.
I hope with their hour meetings, Amazon. December 15, at They have put the wrong shipping address on my 4k worth of orders and apparently there is on one in the company with the intellegence to call UPS and give them the right address.
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